How This Course Can Help You

  • Informative Lectures

    This speaking course includes on-demand lectures that will provide tips, information, and practice to help you organize your thoughts so you can speak clearly, concisely and with confidence.

  • Reflection and Practice

    As with any skill, the more you practice, the faster you will see improvements. This course provides worksheets that will help you reflect on what you want to say. You will receive suggestions to help you practice communicating those ideas professionally.

  • Coaching Options

    If you choose the coaching option, you can ask questions and get feedback during our face-to-face meetings. You will receive suggestions that will give you an edge over the competition.

Course Objectives

By the end of the course, you will be able to speak with clarity and confidence. You will be prepared for interviews and will be able to:

  • Deliver an impressive elevator speech

  • Connect with your audience both virtually and in person

  • Speak confidently and naturally by using voice and speed techniques

  • Improve eye contact and posture to exude confidence

  • Speak concisely and with credibility

  • Demonstrate active listening skills and paraphrase questions

  • Reconstruct a negative to a positive

  • Ask questions and use business etiquette for interviews

Course curriculum

  • 1

    Chapter 1: Connecting

  • 2

    Chapter 2: Voice Techniques

    • Chapter 2 Lecture: Voice Techniques

    • Reminder: Instructions for Workbook and Consultation Materials

    • Chapter 2 Workbook

    • Practice Using Your Voice

    • Chapter 2 Consultation Preparation Form

  • 3

    Chapter 3: Speaking Concisely and With Structure

    • Chapter 3 Lecture: Speaking Concisely and With Credibility

    • Chapter 3 Workbook

    • Chapter 3 Practice: Interview Questions

    • Chapter 3 Consultation Preparation Sheet

  • 4

    Chapter 4: Turning Negative Questions into Positive Responses

    • Chapter 4 Lecture: Active Listening Skills and Non-Verbal Communication

    • Chapter 4 Workbook

    • Chapter 4: Practice Interview Questions

    • Chapter 4 Consultation Preparation Sheet

  • 5

    Chapter 5: Business Etiquette and Asking Questions

    • Chapter 5 Lecture: Business Etiquette and Asking Questions

    • Chapter 5 Practice: 45 Interview Questions

Pricing options

Choose the option that best suits your needs. We recommend the "Coaching Plus" option.

Instructor(s)

Owner

Robyn Albers

Robyn Albers M'Ed in TESOL Fellow of The Higher Education Academy (HEA) Mission: Robyn has over twenty years of international experience training professionals and university students in business communication. She is a very popular instructor and is known for her care and desire to help her clients succeed. She helps employees write and speak simple and clear messages to increase confidence and connect with their audience to get what they want. She helps people build their communication competence in the work environment to improve employee credibility and the company image. Awards: 👍 Distinction in the Practice of Diversity and Inclusion Award from the Association for Business Communication 👍2017's Social Employee Award from Zayed University 👍Recipient of Exemplary Merit from Zayed University Robyn is an internationally published author. Her journal articles include: ✔Korean Clubs in the United Arab Emirates: Promoting Intercultural Competence of Female Emiratis ✔Intercultural Communication: Same, Same but Different ✔Putting Research into Practice: Beyond Textbook Email Task Design for Pre-experience Business English Learners ✔Pardonnez-Moi- Identifying Barriers to Effective Listening ✔E-mail: Makeovers for Subject Lines